Disclaimer & Polices
Thank you so much for supporting my small business! I pour my heart and soul into creating each custom dog collar by hand, tailored to your specific needs and preferences. Because each collar is made just for you, I have a few policies in place regarding returns, refunds, and disputes to ensure that we’re all on the same page. Also below is my hardware data and disclaimer terms and conditions.
By purchasing and using a custom dog collar from Bre & Bark Collars (Breanna Rae Craetive LLC), you acknowledge and agree to the following terms and conditions:
Use at Your Own Risk
Our custom dog collars are designed for use with domesticated pets. While I take great care in crafting each collar, it’s important that you use them responsibly and at your own risk. Always supervise your dog while wearing the collar, especially during outdoor activities.
User Responsibility
When you purchase a custom dog collar, you are responsible for regularly inspecting the collar’s hardware for any signs of wear, corrosion, or damage. The strength and durability of the collar may vary depending on your dog’s size, strength, activity level, and the conditions in which it is used.
Regular Inspection
Please inspect the collar regularly for any signs of wear, tear, or damage. If you notice any issues, discontinue use immediately and replace the collar to prevent potential harm to your dog.
Proper Sizing
Choosing the correct size is crucial for your dog's comfort and safety. Ensure the collar fits securely but not too tightly. A snug fit helps prevent your dog from slipping out of the collar, while also avoiding discomfort or injury.
Allergic Reactions
Some dogs may be sensitive or allergic to certain materials used in the collar. If you notice any irritation, swelling, or discomfort, please remove the collar immediately and consult your veterinarian.
Not for Tie-Out or Restraint
Our collars are not intended for use as a tie-out or restraint. Using the collar to tether your dog can lead to injury or strangulation. Always use a designated harness and leash for these purposes.
Escape Prevention
While our collars are designed with safety in mind, no collar can guarantee escape prevention. Please ensure that your pet’s environment is secure and take additional precautions if needed to prevent escape.
Natural Wear and Tear
Just like any product subjected to regular use, your collar may experience natural wear and tear over time. Regular inspection helps identify potential issues and ensures that any repairs or replacements are addressed before problems arise.
Safety First
The safety and well-being of your pet is my top priority. While I craft each collar with care, please consider your dog’s individual needs when choosing a collar. If your dog is particularly active or strong, you may want to explore additional options or collars designed specifically for high-activity dogs.
By using a custom dog collar from Bre & Bark Collars (Breanna Rae Creative LLC), you accept full responsibility for your dog’s well-being and safety. Bre & Bark Collars is not liable for any injuries, damages, or incidents that may occur during the use of these collars. If you do not agree with these terms, please refrain from using the collar.
- 1" Nickel Plated D-Ring- Breaking load: 550 lb
- 1.5" Nickel Plated D-Ring- Breaking load: 1010 lb
- 2" Nickel Plated D-Ring - Breaking load: 440 lb
- 2" Nickel Plated Heavy D-Ring - Breaking load: 1100 lb *available upon request*
- 1" Nickel Plated Tri glide- Breaking load: 550 lb *used for martingales & limited slips*
- 1.5" Nickel Plated Tri glide - Breaking load: 440 lb *used for martingales & limited slips*
- 2" Nickel Plated Tri glide - Breaking load: 600 lb *used for martingales & limited slips*
- 1.5" Brass Tri glide - Breaking load: 260 lb
- 2" Brass Tri glide - Breaking load: 180 lb
- 1.5" Brass D-Ring- Breaking load: 440 lb
- 2" Brass D-Ring- Breaking load: 340 lb
- 1", 1.5", and 2" adjuster tri glides do not have a listed breaking load at this time, but are currently only being used for the adjustable part of the collar.
Nickel Plated hardware material: Zinc die casting
Return, Refund, and Dispute Policy
Return Policy:- Returns: Since each collar is custom-made based on the details you provide, I do not accept returns. I send photos of the finished orders before mailing. Please carefully review your order before confirming it to make sure everything is just as you want it.
- Contact Me Within 7 Days: If there is an issue with your order, please contact me within 7 days of receiving your order. I will do everything I can to make things right. Any requests made after this period will unfortunately not be eligible for return or adjustments.
Refund Policy:
- No Refunds on Custom Orders: Because I create each collar specifically for you, I cannot offer refunds once your order is placed and in production. Every collar is unique, and the time and effort involved in making each one means that I cannot process refunds on custom pieces.
- Damaged or Defective Items: If your collar arrives damaged or defective in any way, please reach out to me right away. I will work with you to resolve the issue, whether that’s through a replacement or repair. Please notify me within 7 days of receiving the collar to start the process.
Dispute Policy:
- Addressing Issues Promptly: If you have any concerns about your order, such as a design mistake or something you're not satisfied with, please contact me directly as soon as possible. I am always happy to discuss and resolve any issues—your satisfaction is very important to me.
- Communication First: If something’s not right, please reach out to me before considering a chargeback or dispute with your payment provider. I truly want to make sure you’re happy with your order, and direct communication will help me address any concerns much more quickly.
Contact Me: If you have any questions or issues with your custom collar, don’t hesitate to get in touch. You can reach me at breandbark @ gmail.com. I will get back to you as soon as I can, usually within a couple of business days.
By placing an order with me, you’re agreeing to the terms of this policy. Thank you again for supporting my handmade creations—your trust means the world to me!